Return Policy

We only accept change of size, color and style. We do not accept returns for refunds. If the exchange is made by another style whose price is lower, the customer will obtain the difference as a purchase credit for a future purchase.

EXCHANGE REQUIREMENTS

  • Items must be returned in the original packaging within 10 business days after receipt.
  • Items must remain new, with all labels in place, including the hygiene seal.
  • Returned items must not have been used or washed. If any alteration or damage is detected, the exchange will not proceed.
  • The shipping cost to return items to Dulce Armenta Swim is not covered by us.
  • Before returning any item, you must contact us at textiles@dulcearmenta.com
  • The exchange can only occur once.
  • Orders must be returned within 10 business days from the day you received them. If your return exceeds our 10 business day policy, we cannot proceed with the change.

RETURNS AND REFUND ONLY WILL BE ACCEPTED WHEN THE ITEM HAS A FAILURE.

In the unlikely event that we send you a damaged item, we will cover the shipping costs for the exchange or return. If you want to get a refund, it will be processed in your original payment method after we receive the item.