We only accept change in size, color and style. We do not accept returns for refunds. If the exchange is made for another style whose price is lower, the customer will obtain the difference as a purchase credit for a future purchase.
Items must be returned in the original packaging within 10 business days of receipt.
Items must remain new, with all labels in place, including the hygiene seal.
Returned items must not have been used or washed. If any alteration or damage is detected, the exchange will not proceed.
The shipping cost to return items to Dulce Armenta Swim is not covered by us.
Before returning any item, you should contact us at firstname.lastname@example.org
The exchange can only occur once.
Orders must be returned within 10 business days from the day you received them. If your return exceeds our 10 business day policy, we cannot proceed with the exchange.
RETURNS AND REFUND WILL ONLY BE ACCEPTED WHEN THE ITEM HAS A FAILURE.
In the unlikely event that we ship a damaged item to you, we will cover shipping costs for exchange or return. If you want to get a refund, it will be processed in your original payment method after we receive the item.